Mark Reflects on His Internship

Today is my last day interning at RiverWoods Durham. This internship has allowed me to learn a lot about how to open a CCRC and my own strengths and weaknesses. The team I worked with in Durham was very helpful and supportive. They were always willing to share any knowledge they had or any information about RiverWoods that I was interested in learning about. The team that I worked with allowed me to get the most out of my internship and help contribute to getting RiverWoods Durham started.

Throughout this internship, I was able to improve on many skills that will help me during my career. One area where I noticed a lot of improvement was talking with the depositors. At the beginning of the internship, I felt a little nervous on the phone but now I’m very comfortable answering the phone and building relationships with the depositors in person. I also improved my organizational skills while working at this internship. Seeing how important staying organized was to work efficiently, helped me pick up the habits of logging all my tasks in Salesforce and keeping all my work organized.

Working at a new community in the process of being built allowed me to learn about a lot of different parts of the business. A few of the things I learned about that I wasn’t expecting to were- construction and interior design. Throughout most of the summer we shared our office space with the Lecesse Construction team, so I was able to learn about what goes into building such a large project.

While helping Natalee get prepared for everyone’s personalization meetings, I learned all the different aspects of designing an apartment. These were things that I was not expecting to learn this summer, but it was nice to get some unexpected knowledge out of this internship.

I also had the opportunity to spend a day with Kevin Goyette, the CFO of the RiverWoods Group. I was able to learn a lot from him about the finances of the RiverWoods communities, the process in starting a new project like RiverWoods Durham, and a little about his career and why he loves his role at RiverWoods. I am an Economics major and I find the financial part of a big non-profit organization like this very interesting.

I am very glad that I had the opportunity to become an intern at RiverWoods Durham. I have been able to work with great people and help with a project that will change people’s lives. I look forward to staying in touch with everyone I have worked with and seeing the progress as the community continues to be built.

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